Connectivity is critical in leveraging health delivery services, this is according to IDC Information and Data.
According to the Industrial Development Corporation (IDC), the use of Information and Communication Technologies (ICTs) is necessary to supporting a sustainable and growing business.
Some of the equipment that has benefited from connectivity includes digital radiology, picture archiving and communications systems patient monitors, mobile x-ray machines and other medical devices.
This shows how innovation has helped improve health delivery systems in South Africa and the rest of the sub-Saharan region, the challenge that remains is ensuring universal access.
The IDC states that Mediclinic Southern Africa, a private hospital group focused on providing acute care, saw the group’s performance improving due to connectivity.
“The solution came in the form of Telkom’s WAN Virtual Private Network Solution with MPLS, providing high-speed optic fiber metro ethernet links, enterprise VSAT back-up and data centre hosting services – which resulted in a dramatic increase in connection speeds and a significant decrease in network downtime for Mediclinic,” the IDC said.
“In addition, the contract was attractively priced, with a much improved service levels and value added offerings that also resulted in IT staff productivity gains, and infrastructure cost reduction through data centre consolidation, and cost savings by employing video conferencing across the hospital network.”
Mediclinic implemented WAN virtual private network (VPNS) with MPLS over several months in 2012.
Deon Myburgh, manager for ICT operations at Mediclinic said connectivity had improved the hospital group’s operations.
“With this one opportunity to upgrade our network, we needed to invest in fibre optics to all our hospitals, and from the respondents at the time, Telkom was the only company that could provide this,” Myburgh is reported to have said.
According to the IDC, this placed Mediclinic in a strategic position to offer additional, reliable telecommunications to partners and clients.
“To support these initiatives and to provide the business with an infrastructure that can support its strategy, the most important thing is connectivity. With everything going electronic, we needed a robust, scalable, highly-redundant network that needs to be up 99.9 per cent of the time. So we chose Telkom.”