Banking the Future EP5: Transforming digital customer experience in banking

PUBLISHED: Tue, 17 Oct 2017 12:47:41 GMT
Share


The Nigerian banking sector is experiencing significant disruption and lenders are under pressure to change their processes to enhance competitiveness. Chukwuka Monye, Partner, Ciuci Consulting, Anthony Oputa, partner and financial services leader of industry, PWC Nigeria and Nath Ude, Executive Director, Service and Technology, Union Bank joined CNBC Africa to discuss how banks are adapting their processes to deliver a superior customer experience and compete in a changing environment.

Sign Up for Our Newsletter Daily Update
Get the best of CNBC Africa sent straight to your inbox with breaking business news, insights and updates from experts across the continent.
Get this delivered to your inbox, and more info about about our products and services. By signing up for newsletters, you are agreeing to our Terms of Use and Privacy Policy.