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RDB’s Emmanuel Nsabimana on the importance of hotel grading in the digital era

PUBLISHED: Fri, 25 Oct 2019 10:18:08 GMT

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Have you ever wondered about the criteria that renders one hotel worthy of five stars and another two? Also, does the traditional hotel grading system still hold a place in the social media era where customer reviews is king? Ahead of this year’s annual Accommodation Establishments Grading Ceremony happening here in Rwanda. Emmanuel Nsabimana, Head of Tourism Regulation at Rwanda Development Board joins CNBC Africa for more.


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