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Vatel’s Bamukunde on how to build a culture of quality customer service in Rwanda

This week, institutions around the world are recognising Customer Service Week. This year’s theme is ‘Dream Team’ and CNBC Africa spoke to Nicole Bamukunde, Director of the Rwandan Chapter of the International Hospitality School, Vatel about the importance of evaluating and elevating customer services as the country continues on the road to economic recovery.

Thu, 08 Oct 2020 10:03:33 GMT

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