How the office of the Insurance Ombudsman performed amid COVID-19 crisis

There is no doubt that the insurance landscape has been impacted by Covid-19. However; while the pandemic caused disruption in the handling of insurance complaints, the office of the Insurance Ombudsman managed to perform in accordance with its mandates. Joining CNBC Africa to discuss that work is Jennifer Preiss, Deputy Ombudsman for Long-term Insurance and Edite Texeira-Mckinon, CEO at the Ombudsman for Short-term Insurance.

Tue, 18 May 2021 18:00:23 GMT
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