InfoTrade in Kenya Web Portal Officially Launched to Ensure International Trade Efficiency


Traders in Kenya stand to benefit from increased efficiency following launch of the Information for Trade in Kenya web portal (, which has consolidated more than 120 documents and procedures required for import and export business in Kenya on one online platform.

The portal is estimated to serve at least 1.5 million users per month and consolidates 73 documents under exports, 52 under imports and one under transits (cross border trade) thus ensuring a shorter period in the export and import processes. Completion and launch of the information portal makes Kenya the first country in the East Africa Community (EAC) to fulfil Article 1 of WTO Trade Facilitation agreement which requires member states to publish their trade procedures online, displaying them step-by-step, with contact information on enquiry points, access to forms and other required documents and all relevant trade and customs laws.

Kenya Trade Network Agency (KenTrade) ( implemented the portal with financial support of approx. US$ 498, 000 from United States Agency for International Development (USAID) through TradeMark East Africa (TMEA) ( United Nations Conference on Trade and Development (UNCTAD) provided technical assistance.

Presiding over the launch, the National Treasury Principal Secretary, Dr. Kamau Thugge said, “The InfoTrade Kenya portal is part of the Government’s initiative to facilitate trade in line with the World Trade Organization (WTO) Agreement on Trade Facilitation, to which Kenya is a signatory and obliges governments to be transparent and to provide information to businesses.”

He explained that the Government has been at the forefront in streamlining international trade procedures through the implementation of National Electronic Single Window System also known as KENYA TRADENET that has seen improvement of Kenya’s rating in the latest World Bank Ease of Business Index. Kenya advanced by 12 points to position 80, emerging third in Sub Saharan Africa after Rwanda and Mauritius in the Trading Across Borders category. 

Principal Secretary, State Department of Trade, Dr. Chris Kiptoo who also attended the event noted that the InfoTradeKenya platform was complimentary to the Kenya Trade Portal which was launched in October 2017. The latter, he clarified, is aimed at promoting Kenyan suppliers to the international market by linking them to global traders.

On the other hand, the InfoTrade Kenya portal was intended to increase access to information on international trade procedures and regulations, cut back unwarranted penalties resulting from documentation errors and enhance trade efficiency. Dr. Kiptoo said that the two portals will be integrated in order to offer seamless information to traders.

Also speaking at the launch KENTRADE CEO Mr. Amos Wangora said “If you are a trader, the portal will enable you to access all the relevant documentation requirements for imports and/or exports of your respective commodities from the comfort of your office or place of business. Our aim is to boost Kenya’s efforts to become a globally competitive player in the overall share of trade in the world. It provides the current, potential traders and other stakeholders with total transparency on rules and procedures pertaining to import and export formalities, through detailed, practical and up-to-date descriptions of steps to go through, as seen from the user’s point of view to assist them to make informed business decisions,” Mr. Wangora explained.

Mr. Wangora added that the InfoTrade Kenya Portal together with the Kenya Trade Net System (National Electronic Single Window System) would provide an end to end solution on regulatory and documentation requirements in the country and to streamline and simplify trade processes for the business community.

TradeMark East Africa, Chief Executive Officer, Frank Matsaert said, “Reducing the barriers to trade in Kenya to increase its trading opportunities internationally remains a key mandate for TMEA. We are proud to have partnered with KenTrade and UNCTAD to provide a portal that makes international trade information available, thus simplify the process of exports and imports and reduce the time taken. This portal complements TMEA’s other work with government agencies including improving roads, the port, border posts and automation of key trade processes. Ultimately, these interventions will create a conducive business environment in Kenya, promoting job creation and reducing poverty.”

UNCTAD’s head of the business facilitation programme, Frank Grozel, said that the portal uses UNCTADS’s eRegulation content management system that enables transparency and efficiency in Trade therefore helping decision makers and implementers objectively analyze their progress towards effective trade facilitation.

Benefits of the InfoTradeKenya portal to traders and government include:

  • Provides a concise summary of foreign trade processes
  • Repository of trade related laws, regulations, acts and legislations
  • Succinct responses to queries made by traders on compliance issues
  • Traders and investors are empowered with prior information to comply with regulatory requirements for importation and exportation of goods.
  • Traders are able to perform all trade procedures with fewer time consuming interactions
  • Ensures Kenya is compliant with World Trade Organization (WTO) Bali Agreement on Trade Facilitation.
  • Provides a step by step guide on foreign trade procedures
  • Curbs and reduces the chances corruption
  • Boosts Kenya’s efforts to become a globally competitive player
  • Provides a trader’s point of view of foreign trade processes
  • User friendly and easy to navigate
  • Assists government agencies to evaluate and simplify their trade related processes
  • Fosters transparency in trade processes
  • Improves ease of doing business
  • Bridges the information gap on trade processes
  • Reduction in penalties resulting from non-compliance
  • Reduction errors in documentation.
  • Access to complete, timely and accurate foreign trade information.

Distributed by APO Group on behalf of KenTrade.

To arrange for interviews please contact:
For KenTrade
Ann Odero
Corporate Communications department
Email: [email protected]
Mobile :  + 254 722 256 009

For TradeMark East Africa
Ann Mbiruru
Communications Manager    
TradeMark East Africa        
T: +254 20 4235103             
E: [email protected]

About KenTrade
The Government of Kenya established Kenya Trade Network Agency (KenTrade) ( on January 28, 2011 as a State Corporation to establish, operationalize and manage the National Electronic Single Window System (Kenya TradeNet System) and to facilitate International Trade. The Kenya TradeNet System is an online platform that facilitates trade by expediting and simplifying information flows between traders and Government in order to bring meaningful gains to all the parties involved in the cross border or international trade.

Implementation of the Kenya TradeNet System commenced in 2012 and is currently in the completion phase. The System went Live on October 31, 2013 and to date of 19 modules and functionalities have been successfully implemente and are live in the System.  The Agency has also implemented new products such as the Information for Trade in Kenya Portal which are aimed at improving the business environment in the country and enhance global competitiveness.  

KenTrade headquarters is based in the capital city of Nairobi, with fully-fledged regional trade facilitation office in Mombasa serving the Port of Mombasa Community stakeholders. KenTrade has also deployed regional representatives to the border points of Malaba, Busia, Namanga and Isebania. The regional representatives are well equipped to handle all trade facilitation issues.
For more information please contact:

About TradeMark East Africa
TradeMark East Africa (TMEA) ( is an aid-for-trade organisation that was established with the aim of growing prosperity in East Africa through increased trade. TMEA operates on a not-for-profit basis and is funded by the development agencies of the following countries: Belgium, Canada, Denmark, Finland, the Netherlands, UK, and USA. TMEA works closely with East African Community (EAC) institutions, national governments, the private sector and civil society organisations.
TMEA seeks to increase trade by unlocking economic potential through three strategic objectives:
•    Increasing physical access to markets;
•    Enhancing trade environment; and
•    Improving business competitiveness.

Increased trade contributes to stronger economic growth, a reduction in poverty and subsequently greater prosperity. TMEA has its headquarters in Nairobi with offices in Arusha, Bujumbura, Dar es Salaam, Juba, Kampala and Kigali.

To find out more, please visit the TMEA website at

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