Facebook steps up fight against misinformation regarding COVID-19 pandemic

Social media giant, Facebook, has intensified its efforts in combating misinformation surrounding the COVID-19 pandemic on its platforms. Kojo Boakye, Facebook Head of Public Policy for Africa, highlighted the various strategies employed by the company to provide users with accurate and authoritative information about the virus. Facebook has collaborated with governments and global health institutions like the World Health Organization (WHO) to disseminate essential information. Ad credits worth millions of dollars have been provided to organizations such as the WHO, national governments, and health centers across several African countries including Nigeria, Senegal, Kenya, Uganda, and Rwanda. These ad credits have been instrumental in informing the public and slowing the spread of misinformation. Moreover, Facebook has introduced Quick Promotions (QPs) to enable governments to educate users on preventive measures like proper handwashing techniques. The platform has also opened its WhatsApp APIs for national health authorities in countries like South Africa and Nigeria to establish COVID-19 Connect, allowing citizens to access accurate information via WhatsApp. Additionally, Facebook has been vigilant in removing false claims and harmful content related to the virus, ensuring that users are directed to reliable sources like the WHO and local health services. Collaborations with third-party fact-checking partners such as Africa Check and AFP have been crucial in debunking misinformation and reducing its impact on the platform. The company's proactive approach includes monitoring and sweeping for COVID-related misinformation round the clock. In an effort to foster community support during social isolation measures, Facebook has leveraged groups on the platform to connect people and combat misinformation. Any groups found spreading false information are swiftly removed to maintain the integrity of the platform. Facebook's commitment to support communities during the pandemic is evident through initiatives like the solidarity response fund and the pledge of donations to small businesses. While the details of fund distribution are still being finalized, Facebook remains dedicated to providing long-term support and assistance to those affected by the global crisis.