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Old Mutual Insure on its premium relief for customers
Old Mutual is creating many more initiatives to help cushion the financial strain of the Covid-19 pandemic on its customers. Old Mutual Insure has put R60 million towards 15 per cent motor premium discounts in April and 10 per cent in May for its customers. The premium relief has many other added benefits and joining CNBC Africa for more is Garth Napier, Managing Director for Old Mutual Insure.
Wed, 29 Apr 2020 11:12:11 GMT
Disclaimer: The following content is generated automatically by a GPT AI and may not be accurate. To verify the details, please watch the video
AI Generated Summary
- Comprehensive nature of the premium relief program and added benefits for customers
- Proactive stance taken by Old Mutual Insure in addressing customer needs
- Value of empathy and understanding in supporting customers during challenging times
Old Mutual Insure, a leading insurance provider, has implemented a range of initiatives to assist its customers during the challenging times brought about by the Covid-19 pandemic. The company has allocated R60 million towards providing a 15 per cent discount on motor premiums in April, followed by a 10 per cent discount in May for its policyholders. The relief measures extend beyond just premium discounts, offering a variety of added benefits to customers. Joining CNBC Africa to shed light on these initiatives is Garth Napier, the Managing Director for Old Mutual Insure.
During the interview, Napier discussed the importance of providing financial support to customers during the global health crisis. The premium relief program is part of a broader strategy by Old Mutual Insure to alleviate the financial burden on its policyholders. The company aims to go beyond just offering discounts and provide valuable support to its customers during these uncertain times.
One key point highlighted in the interview was the comprehensive nature of the premium relief program. In addition to the motor premium discounts, customers can also benefit from a range of added services and benefits aimed at easing their financial strain. This holistic approach sets Old Mutual Insure apart and demonstrates its commitment to supporting customers through various channels.
Another key theme discussed during the interview was the proactive stance taken by Old Mutual Insure in addressing the needs of its customers. By allocating significant funds towards premium relief, the company has shown a willingness to prioritize customer support during the pandemic. This proactive approach aligns with Old Mutual Insure's long-standing reputation for customer service excellence.
Garth Napier also emphasized the value of empathy and understanding in providing support to customers during these challenging times. By acknowledging the financial difficulties faced by many policyholders, Old Mutual Insure has tailored its relief initiatives to offer meaningful assistance. This empathetic approach has resonated with customers and underscores the company's commitment to putting its customers first.
In conclusion, Old Mutual Insure's premium relief initiatives showcase a dedicated effort to support customers amidst the unprecedented challenges posed by the Covid-19 pandemic. By offering discounts on motor premiums and additional benefits, the company is demonstrating its commitment to prioritizing customer well-being. Through a holistic and empathetic approach, Old Mutual Insure continues to lead the way in providing valuable support to its policyholders during these uncertain times.
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