RwandAir CEO on what the resumption of commercial flights means

RwandAir, the national carrier of Rwanda, is set to resume commercial passenger flights on the 1st of August as the Kigali International Airport reopens its doors to travelers after more than four months of closure due to the COVID-19 pandemic. CEO Ivan Makolo shared insights into the challenges faced during the flight suspension period and the safety measures that have been implemented to ensure a safe travel experience for passengers. Makolo highlighted the difficult times the airline industry has endured, with fleets grounded and fixed costs to cover despite minimal revenue. The airline managed to stay afloat by operating cargo and repatriation flights to support essential services and industries. However, the resumption of commercial flights brings a sense of optimism and readiness for RwandAir to re-enter the skies. The CEO acknowledged the pressure on the airline to meet new health and safety standards and emphasized the importance of instilling confidence in passengers through rigorous measures. He emphasized that RwandAir, as one of the first airlines in the continent to restart commercial operations, aims to set a positive example for the industry. A key focus for RwandAir has been the implementation of comprehensive safety protocols throughout the passenger journey. From online check-ins to contactless interactions at the airport, the airline has taken steps to reduce physical touchpoints and ensure a hygienic environment. Enhanced cleaning procedures, limited carry-on luggage, and the use of protective gear by crew members are among the measures in place. Collaboration with local partners, including the airport authority, civil aviation regulators, and health ministries, has been vital in developing and implementing these safety measures. Makolo emphasized the importance of working together with stakeholders to align efforts and ensure a coordinated approach towards passenger safety. The financial impact of the flight suspension has been significant, with the global airline industry facing billions of dollars in losses. RwandAir has also incurred losses during this period, but the focus now is on investing in safety measures to restore passenger confidence and restart operations. As the airline industry adapts to the new normal of flying during a pandemic, RwandAir sets the stage for a cautious yet determined return to the skies. With a commitment to safety and collaboration with stakeholders, the airline aims to navigate the challenges ahead and rebuild trust among passengers.