Huge bills a result of a failure to comply: Sanral


“We want to reiterate that when you register your vehicle and obtain an e-tag, you enjoy the benefit of a 48 per cent discount and other mark-downs based on time of day and frequent use. In addition, the maximum amount that you can be charged is 450 rand per month for an ordinary light motor vehicle,” said South African National Roads Agency’s (Sanral) general manager for communications, Vusi Mona.  

“However, when you do not have an e-tag, you do not get all these benefits and if you do not pay within the stipulated seven days, there is an additional cost incurred.”

According to the national roads agency, the fee collection process can be divided into three stages. This includes the seven-day grace period, the debt collection process by the Violations Processing Centre and prosecution using the Criminal Procedure Act.


“If we take the scenario of a registered road user who has an outstanding balance of 100 rand, his unregistered or register user without an e-tag (VLN user), would be expected to pay 192.31 rand because he would not have the benefit of the 48 per cent  discount. If the road user (registered or unregistered) fails to pay the within the seven days grace period, the bill would escalate to 576.93 rand, the full alternative fee which is payable if 60 days go past,” Mona explained.  

“However, if the road user pays 30 days after the grace period, he would get a 60 per cent discount on the 576.93 rand, which would reduce the bill to 230.77 rand. The other scenario is that if the road user pays the bill between 30 and 60 days after the seven day grace period, then they get only a 30 per cent on the 576.92 rand, which would reduce the bill to 403.85 rand.”

He added that if a road user failed to pay the 576.92 rand, the offense would be handed over to the Prosecuting Authority and that failure to comply with this could result in a criminal record.


The system, which has already received great opposition, could face further scrutiny with the Opposition to Urban Tolling Alliance’s (Outa) decision to approach the Public Protector on the matter.

“Sanral is prepared to cooperate fully with any legitimate investigation which is launched into e-tolling as we have done in the past. We hope that Outa will accept the outcome of the Public Protector’s investigation even if it is not to their liking,” Mona said.

“We are confident that this approach will be equally negative for it. We are surprised, though, that we were not informed directly and had to pick this up via the media. Outa has once again failed to constructively engage with Sanral and instead have continued to use the media to further their agenda. Sanral will continue to deliver on its mandate of delivering a world class national road network which benefits all South Africans.”