Managing the evolution of mobile interactivity

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“We’re moving into this world where we’re providing computing in the same way that utilities provide services. Instant access – that’s also becoming important. If you think about your day-to-day lives as a consumer, you want information on the go. That’s the kind of expectation that we’re seeing in this space and in enterprises,” said Google SA enterprise country manager, Brett St Clair.

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“In South Africa alone, we’re seeing this huge uptake of smart devices and these devices are bringing along a world of plethora, of different applications that can be used in our daily lives and also our work lives.”

St Clair, speaking at the IT Leaders Africa Summit in South Africa, also referred to the growing ‘Bring Your Own Device’ (BYOD) concept.

“A lot of people are starting to bring their own technologies into work. We’re in a world now where the technology needs to work on my laptop, on my PC sitting on my desk, my phone, tablet, pair of glasses, watch, contact lenses. This is where the technology is going,” he said.

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According to St Clair, 53 per cent of employees are using their own technologies in the workspace and businesses are now being forced to consider the BYOD concept.

“People are either off site, working on their client’s site, travelling, using public transport or they’re working from home. Companies are having to take this strategy seriously,” he indicated.

“Most businesses are going to be adopting ‘Bring Your Own Device’ strategies over the next five to six years. It’s a very exciting space. It’s  great from one perspective – we’re saving a lot of money on being able to not invest in the actual device but how do we manage this device?”

(READ MORE: The future marriage of technology and the customer)

While security and control remain continual challenges in a continuously evolving world, he believes that Cloud Computing has been able to be secure largely due to the security risks that it is constantly facing.

“If you look at the device, it’s a mini supercomputer. These devices know where you are, they know what direction you’re pointing in, they can see our worlds, interact with us, listen to us, speak to us, they’re very powerful devices but all the processing power is happening in the Cloud,” St Clair explained.

“Cloud is a risk, in fact, any IT infrastructure is a risk. The security consultants at each of these Cloud providers are managing massive amounts of infrastructure and they’re getting 10,000 hacks a days-worth of practice – this is the kind of ‘practice’ Cloud is starting to provide.”