It is estimated that globally about two thirds of workers don’t really care about the vision or mission of the business and thus don’t contribute their experience, enthusiasm and ideas to creating great customer service and extraordinary innovation. Today’s workforce is the best educated ever, yet ideas about management are largely based on concepts created for industrial factories in the late 1800s. On this episode of the MoneyMakers, Bruce Whitfield is joined by Dave Garrison, Chief Engagement Officer at Profitable Engagements & YPO Member to discuss the cost to unengaged employees to business.