The financial services industry in Africa is embracing change by applying technology to improve customer experience. But this is not without its challenges and for the next hour we unpack the digital world in Africa – with a focus on financial services. CNBC Africa’s Fifi Peters is joined in conversation by Ralph Watungwa, Chief Executive Officer, Standard Chartered Bank Zimbabwe, Eddie Chibi, CEO of Cassava Fintech Zimbabwe and Bronwyn Williams, Trend translator & Future Finance Specialist at Flux Trends.
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