Diamond Bank's Techfest aims to create new innovative solutions

Diamond Bank CEO Uzoma Dozie recently sat down with CNBC Africa's Esther Awoniyi to discuss the bank's new tech platform, TechFest, and its aim to create innovative solutions for Nigeria's small businesses. Dozie emphasized the importance of leveraging technology to provide an enabling environment for small businesses, stating that the organization alone cannot achieve this goal. By bringing key industry players and tech experts into the platform, Techfest aims to connect people with solutions across various sectors such as health, education, sports, leisure, and entertainment. The platform also serves as a showcase for the world to see the immense potential and creativity within Nigeria's small business ecosystem. Dozie highlighted the need to help these small businesses scale and thrive in the tech-based world. One of the key themes of TechFest is to simplify and demystify technology for small and medium-sized enterprises (SMEs) who may be unfamiliar with the latest technological advancements. Dozie mentioned that the platform will showcase innovative tech solutions, including artificial intelligence, to enhance efficiency, improve customer experience, and streamline operations for SMEs. The integration of AI, such as Diamond Bank's ADA system, allows for personalized services, instant information retrieval, and seamless transactions. By embracing technology, businesses can cater to customers' need for speed, ease, and personalization in their banking experience. Dozie emphasized that TechFest aims to foster a collaborative environment where inclusive ideas can flourish. By bringing more people onto the platform, the possibilities become limitless, and innovative solutions can be formed collectively. The tech-based world offers endless opportunities, and it is up to businesses to harness these technologies to drive growth and transformation in the banking sector and beyond. Overall, TechFest represents a groundbreaking initiative that propels Nigeria's small business landscape into a new era of innovative solutions and technological advancements.