Zenith Bank CEO Ebenezer Onyeagwu outlines company’s future direction

Ebenezer Onyeagwu, the Group Managing Director and CEO of Zenith Bank, recently shared insights into the strategic direction of the bank amidst a changing regulatory landscape. Onyeagwu emphasized that while there is new leadership at Zenith Bank, the core values, culture, and business perspective remain unchanged. The bank's vision, led by its founder and chairman, focuses on becoming a global financial institution that leverages technology to provide superior customer service. Onyeagwu highlighted the importance of upholding Zenith Bank's reputation and market position by aligning structures and systems to stay competitive. One key aspect of the bank's strategy is its strong team and low staff turnover, enabling the retention of institutional memory and the perpetuation of Zenith Bank's core values. The bank remains committed to the retail sector and continues to leverage digital technology to enhance the financial well-being of its customers. Discussing the evolving regulatory environment, particularly the Central Bank of Nigeria's directive to increase lending to the real economy, Onyeagwu underscored Zenith Bank's alignment with the regulator's objectives. The bank had already prioritized loan growth as part of its strategy and welcomed the CBN's emphasis on this aspect. Despite the regulatory changes, Onyeagwu assured that Zenith Bank's approach to loan disbursement would remain prudent, focusing on credit quality and risk management. As the banking sector adapts to regulatory shifts, Zenith Bank remains steadfast in its commitment to professionalism, ethics, and long-term strategic planning. Onyeagwu's leadership and the bank's cohesive team position Zenith Bank to navigate the evolving regulatory landscape while staying true to its core values and vision for the future.