Driving digital transformation for social inclusion in Rwanda

Rwanda's digital transformation journey has been a remarkable one, spanning over 24 years and showcasing gradual growth and innovation. The country has set its sights on digitizing all government services by June this year, a monumental task that reflects the nation's commitment to embracing technology for social inclusion and economic advancement. CNBC Africa's Flora Lemouke recently sat down with Gordon Kalema, the Director-General of the Ministry of ICT and Innovation in Rwanda, to delve into the intricacies of this transformative journey. From the initial focus on infrastructure and policies to the subsequent phases of service development and innovation, Rwanda's approach to digital transformation has been strategic and forward-thinking. Kalema highlighted the evolution of Rwanda's digital landscape, emphasizing the critical role of innovation in driving progress and addressing the needs of the community. One key example he provided was the groundbreaking use of drones to transport blood, significantly reducing the time taken for life-saving deliveries. This innovative solution underscores Rwanda's pioneering spirit and its commitment to leveraging technology for social good. When it comes to data privacy and cybersecurity, Kalema emphasized the importance of striking a balance between protection and enabling data flow. He shared insights into Rwanda's approach to developing and implementing data protection and privacy laws, highlighting the consultative process that engaged stakeholders and ensured buy-in for the regulatory framework. By fostering a culture of trust and transparency, Rwanda aims to create a conducive environment for digital innovation and entrepreneurship. The focus on promoting digital literacy and investment in technology is key to empowering the youth and unlocking new opportunities for economic growth. Kalema discussed initiatives such as the Digital Circle within Hanga Tech, which aims to educate and inspire potential investors to consider tech ventures as viable business opportunities. By encouraging local and external financing, Rwanda seeks to fuel the growth of the tech sector and nurture a vibrant ecosystem of innovation and entrepreneurship. The road ahead is paved with challenges, but Rwanda's dedication to driving digital transformation for social inclusion sets a strong foundation for a more connected and prosperous future.